Support
Email info@ohiocardshows.com and we'll get back to you. At a show, find the promoter's table near the entrance.
For people at a show
The app says there are no dealers.
Make sure you've opened the right show. If you have signal trouble in the hall, the app keeps a copy of the last show you opened, so search and the map keep working offline.
I can't find what I'm looking for.
Dealers describe their tables in broad categories, so a search for a specific card may show you every dealer in that category instead. Browsing by category from the home screen is often faster, and the floor map shows you where each one is sitting.
A table number seems wrong.
Table assignments occasionally change on show day. Tell the promoter's table and it gets fixed for everyone.
How do I get out of the raffle list?
Email us and we'll remove you.
For dealers
How do I claim my booth?
Open My Booth and sign in with the email on your show application, or use the claim code the promoter gave you.
It says my booth is already claimed.
Someone has already linked that record to a login. Contact the show and they'll sort it out.
How do I change what I sell?
My Booth → Edit booth profile. What you put there is what buyers match against when they search, so specifics help.
How do I delete my account?
My Booth → Delete account. Your login, your card listings and your booth photos are removed permanently. Your table stays on the show's roster and can be claimed again later. See our privacy policy.
Something broken?
Tell us what show you were looking at and what you tapped. That is usually enough for us to find it.